Strong customer service is the lifeblood of any successful business – especially during busy season, and especially during a pandemic that has had a significant impact on customer behaviors. COVID-19 has revealed just how important it is to have a systematic and streamlined system in place – such as a POS system software – to manage existing customers, new customers, and prospects.
Your staff likely feels overworked right now, given the unexpected business surge this year in the pool and spa industry. Knowing that this trend will continue through the 2021 season, it’s important to consider ways to combat employee burnout. The last thing pool and spa businesses need is to lose valuable, trained employees – especially those well-versed in your pool service software.
3 Ways Pool Service Software Can Help You Save Money When it comes to deploying a pool service software, time and cost can be a major factor for many pool retailers. During busy season, you likely aren’t able to spend much time thinking about the best way to manage your business. And as soon as…
How Swimming POS Software Helps Pool Companies Sustain Growth The pandemic has provided pool and spa retailers, builders, and service professionals an unexpected boost in sales this summer. While much of our industry continues to scramble to obtain the products needed to satisfy customer demands, savvy pool and spa professionals are thinking ahead on ways…
Why Pool & Spa Inventory Management Software is Critical Post-Covid-19 In today’s challenging business environment, the companies that make it to the other side of this global pandemic won’t necessarily be those who were the “strongest” before, but rather those that are willing to adapt to the many changes that have occurred seemingly overnight. This…
Pool & Spa Software Implementation is Easy with RB Pool & Spa – Guaranteed Implementing new business software can seem daunting to any business. And the pool and spa industry, in particular, comes with many nuances. However, the creators of RB Retail & Service’s software are industry professionals and are well-versed in the ins and…
Take the plunge! Get pool-industry-specific business software and be ready for next summer. This summer, probably more than just about any other summer, has been extremely challenging and intense. From creating new business offerings such as curbside service, and home delivery to expanding online store options and redesigning retail stores for social distancing—every pool and…
Improve Employee Communication and Productivity With The Best Pool and Spa Service Software Since summer is here and pool and spa stores are reopening, businesses are reporting a higher number of customers in their brick and mortar locations, as well as on their online store sites. Selling more during the busy summer season and increasing…
RB Retail & Service Software Acquired by Fullsteam RB Retail & Service Solutions is pleased to announce it has been acquired and is now a part of Fullsteam™, a leading software and technology company that owns several specialty software companies across a diverse range of industries. As part of the Fullsteam™ family, RB Retail & Service…
How a Pool System Software Can Amplify Your Marketing & Help You Retain Customers During COVID-19Deliver the Right Messages to the Right Audience. -by Rachael Pritz, RB Pool & Spa As specialty retailers, you have a unique competitive advantage over big-box stores in that you sell and service products yourself and have personal relationships with…