In today’s challenging business environment, the companies that make it to the other side of this global pandemic won’t necessarily be those who were the “strongest” before, but rather those that are willing to adapt to the many changes that have occurred seemingly overnight. This is particularly important for our pool and spa industry, as we’ve seen a sudden explosion in demand for products unlike anything before (which is quite the opposite of the lull that many other industries are experiencing right now). COVID-19 has served as an unexpected but necessary reminder of how important it is to have systems in place that enable you to react to change with agility and speed, while simultaneously maintaining organization and stability.
Currently, our busy season is still underway and will continue longer into the fall than usual, so most pool and spa retailers are hyper focused on the “here and now,” keeping up with the demand and ensuring high-quality service for their customers in the weeks and months ahead. However, the companies that will “survive” long-term and be poised to withstand further unexpected changes are those that are also preparing themselves for the future. This means it’s time to get ahead, especially as it pertains to your pool and spa inventory. If you’re wondering how to better do inventory control, you’ve come to the right place!
In this article, we break down some key reasons why RB Retail and Service Solutions’ retail inventory tracking system will streamline your operations and ultimately enable you to keep up with demand over the long-term, set your business up for continued, sustainable growth, and maintain your sanity in the ever-changing business environment.
Point of sale inventory management is a key component in running a lean and profitable business. RB Retail and Service Solutions provides the tools needed to tighten logistics, manage cycle counts and gain a renewed sense of control over your inventory. Don’t fall victim to inaccuracies or be overrun with frustration, missed sales, surprising shortages and lost income. RB increases accuracy and efficiency in inventory management.
RB Simple Search™
Easily search inventory by department, category, vendor or description or a combination of any. Unique to RB Retail and Service Solutions is the ability to search inventory by typing any portion of an item’s description! The exclusive RB Simple Search allows you to also take advantage of the same easy description search in a sale or sales order.
Automatic Revised Retail Prices>
Select the percentage mark up or margin for each item and the retail price is automatically calculated. You can revise retail prices and the percentage markup/margin will be adjusted to reflect the revised price. Choose to have the Point of Sale system send an automated message to staff when retail prices are changed. This keeps all sales people and service technicians informed of changes and keeps shelf tags updated to prevent issues with shoppers.
Insta-Text™ for Receipts
Attach Insta-Text to any item in inventory to print on receipts. For example, attach the text for items like solar and winter pool covers, “All returns under warranty are done directly through the manufacturer. Please keep the paperwork inside the box.” This clarifies your return policies in writing directly on the receipt. These messages are automatically applied when the specified items are added to sales orders which prevent future misunderstandings and problems.
Our software is integrated with the Pool Corp system (SCP), allowing users to electronically submit purchase orders from RB Retail and Service Solutions directly to Pool Corp and electronically review orders, back orders, and accounts payable line items, which will streamline communications between pool dealers and their Pool Corp distributors. Another aspect of the integration is the ability to mass import all new inventory items and mass update costs on all existing inventory items. This improves quality control and efficiency.
We also integrate with Optimus Online, making pool and spa parts easy to find, sell, and order for your customers. Optimus has over 20,000 pool & spa parts in stock, plus reduced pricing, low flat rate shipping, extended same day shipping hours, and no minimum order or handling fees. The integration allows users to electronically submit purchase orders from RB Retail and Service Solutions directly to Optimus Online, get pricing, and drop ship special orders directly to your customer’s home which will save time in-house and streamline the special order process.
Organize and print hundreds of inventory reports by revenue center, department, category, vendor, warehouse or other criteria. Select the start and end dates for reports and print summaries or drill down to more detailed reports. RB Retail and Service Solutions Point of Sale software automates inventory management in many ways. It is quick and easy with many inventory reports to assist important marketing and purchasing decisions.
Easily do physical inventory using the paper method from printed reports or the handheld data collector. You can even do inventory through your smartphone or tablet with RB Mobile Live.
Combine Inventory Items
Keep a clean inventory database with the ability to combine inventory items if you have duplicates in the Point of Sale system due to a misplaced dash or incorrect number.
Ultimately, RB Retail and Service Solutions’ software provides pool and spa dealers with a robust inventory management module that is unmatched in the industry. It includes all of the following:
- Unlimited crossover part numbers
- Kit Creator for selling pool, spa and other packages
- Custom Kit Builder
- Automated customer equipment profiles
- Mass inventory adjustments
- Automated ordering methods
- Wish List ordering communication tool
- Purchasing, Receiving and Accounts Payable Costing
- Tracking special orders and backorders
- Returned goods orders
- Warehouse transfers
- Warranty tracking
- Serial numbers
- Selling tools to increase sales
- Multiple price levels
- Integration to pool industry vendors
- Manage multiple locations and multiple warehouses
- Multi-level employee security
Our RB team is just a phone call away! We hope you’ll join our family of successful pool and spa businesses. Schedule a demo to learn more about our retail inventory tracking system.