We needed a point of sale software (POS) that could manage both our service operations and our retail store operation, which we were newly opening. The system we had originally been using did not allow retail to integrate with service all on the same system, so we needed to make a change.
Many pool service businesses agree that the pandemic has forced them to rethink the layout and design of their stores. As a result, savvy merchandisers are taking the opportunity to renovate their retail stores and retool their business procedures in preparation for what appears will be another busy year.
With the evolution of technology has come a variety of pool and spa management software options to help you more efficiently operate your business. This has been transformative for our industry and we’re seeing more and more businesses adopting technology solutions and moving away from pen and paper.
As the lines of customers shrink and the phones are no longer ringing-off-the-hook, it’s time for pool service companies to regroup and make the most of the slower winter months. Now is the time for pool and spa professionals to take a closer look at what went “well” and what went “not so well” in the previous season.
Given the impact of COVID-19 and social distancing, delivering an exceptional digital experience for customers (and employees!) has never been more critical. How can you achieve this? By adopting a mobile pool and spa software for your business.
With the unexpected boost in summer sales, savvy pool and spa professionals are developing strategies to sustain this rapid growth through the winter and into 2021. In this blog, we break down both of these approaches and how they will help you ensure maximum profits through the winter – as well as the cost of “doing nothing” and continuing to track inventory manually.
Strong customer service is the lifeblood of any successful business – especially during busy season, and especially during a pandemic that has had a significant impact on customer behaviors. COVID-19 has revealed just how important it is to have a systematic and streamlined system in place – such as a POS system software – to manage existing customers, new customers, and prospects.
Your staff likely feels overworked right now, given the unexpected business surge this year in the pool and spa industry. Knowing that this trend will continue through the 2021 season, it’s important to consider ways to combat employee burnout. The last thing pool and spa businesses need is to lose valuable, trained employees – especially those well-versed in your pool service software.
3 Ways Pool Service Software Can Help You Save Money When it comes to deploying a pool service software, time and cost can be a major factor for many pool retailers. During busy season, you likely aren’t able to spend much time thinking about the best way to manage your business. And as soon as…
How Swimming POS Software Helps Pool Companies Sustain Growth The pandemic has provided pool and spa retailers, builders, and service professionals an unexpected boost in sales this summer. While much of our industry continues to scramble to obtain the products needed to satisfy customer demands, savvy pool and spa professionals are thinking ahead on ways…