When was the last time you checked in on the general mood of your team? Does everyone seem pretty happy to be at work, or are they dragging themselves in and counting down the hours until closing time?
Low team morale doesn’t just hurt individuals, it can have an impact on the whole of your business and can even chip away at your success. You may notice reduced productivity, missed opportunities, and a dip in the quality of your customer service. That’s why it’s so important to proactively build a positive, engaging work environment.
Keep a pulse on the heartbeat of your business
Proactively paying attention to the wellbeing of your staff is a healthy practice. By prioritizing the happiness of your team at work, you’ll find greater fulfillment in your role as business owner. You might even reap these additional benefits:
- Retain your staff
- Attract top talent
- Improve customer service
- Boost sales
- Foster professional growth
- Build team confidence
- Drive business growth
- Make meaningful connections
Engage your team with growth-generating sales contests
When spirits seem low, sometimes all it takes is a little incentive to reignite enthusiasm. Creating games like sales contests is a great way to get your team engaged, boost morale, and even drive incentive to improve performance. RB is the best POS for tracking sales contests and we’ll tell you why. Here’s what one of our customers had to say:
“RB users can create sales-based games in just minutes. Depending on the game, it’s as simple as entering the game tracker items including players and sales goals, then setting a time period and reward,” said Eric Cassidy, Vice President of Valley Pool & Spa.
1. Keep game rules simple and durations short
These games are meant to be fun, not stressful. Set realistic goals based on specific products or services sold, or total sales volume. RB’s POS and Related Items tools make it easy to track upsells. For example, you can track every time a team member adds an extra chemical kit or spa cover to a sale and remove any guesswork about who did it. When planning the durations of each game, it’s important to keep them brief. Playing over a single day or a few days generates a friendly sense of urgency and keeps participants engaged.
2. Include everyone, not just sales people
When it comes to sales-based games, the more the merrier. But don’t limit participation to just your sales members. Get everyone involved from back-office administrators to lab technicians. Creating teams can offer opportunities for cooperation, collaboration, and shared excitement across your staff—and even connect individuals who wouldn’t otherwise have reason to interact.
3. Ensure you’re empowering your team to do their best
You’ll want to ensure everyone has their fair shot at winning the games you implement. Make sure that everyone participating is well-trained on your business’s products and services and that they have the sales tools needed to engage customers and close deals. Throughout the course of games, it’s a good idea to schedule time in the store. Those check-ins can be excellent opportunities to discover who on your team may need some additional training or help understanding offerings.
4. Show your enthusiasm and motivate your team
As you set up your team games, it’s the perfect opportunity to lead by example. Demonstrate the level of energy you want your team to match. If they see you’re invested in their engagement, they’ll be more likely to participate authentically. As games progress, RB makes it easy to run quick reports on who’s ahead in every contest, so you can keep everyone posted and generate a little more motivation along the way.
5. Recognize and reward the winners
When your games have winners, say so! Congratulate your team members and celebrate their accomplishments. You can even post the results of every game for everyone to see. Sometimes recognition alone can be a great incentive. For others, it’s all about the reward. But these don’t have to be big and costly—they just need to add to the excitement. Consider small gift cards to local restaurants, permission to skip closing procedures for a week, or even some extra paid time off. Rewards can even be tied to your customer loyalty initiatives to get the combined benefit of happy customers and motivated staff.
Try this sample game using RB’s pool and spa business software
Here’s one popular sales contest to play with the help of RB, which combines chance with sales performance to create a fun, competitive environment for everyone:
- Everyone takes a turn rolling a pair of dice at the end of the day
- Upon each turn, an individual multiples their total sales volume for that day by the total rolled
- Whoever has the highest total is the winner of that particular game or round
If you’re interested in learning more about the ways RB can help you easily set up and track sales contests that keep your team engaged and empowered to do their best at work, you can take a self-guided tour of the software, or schedule a personalized demo with one of our experts.
Frequently Asked Questions on How to Create and Track Sales Contests with RB
Q: How do I run a sales contest in my pool store?
A: Sales contests are a great tool for motivating your team with some friendly (and productive) competition. RB is the best POS for tracking sales contests, and you can set them up in just minutes. It’s equipped with tools that enable you to set goals, track upsells, report by employee, and award top performers—no manual tallying needed. It’s a great way to drive sales performance, build team connections, and keep customer service top-notch.
Q: What makes a good sales contest for boosting team morale?
A: Keep the game simple, short, and fun. Choose clear goals—like selling specific products or achieving the highest daily sales—and limit the duration. This creates excitement without adding pressure, and helps your team stay engaged. It should also be simple to organize and manage. RB has all the tools you need to quickly set up and track games that keep everyone engaged.
Q: How can I make sure my team is set up to succeed in these games?
A: Provide the right training and resources before launching any contest. Make sure everyone understands your products, services, and sales tools. Use check-ins during the contest to identify who may need additional coaching—it turns the game into a growth opportunity.
