The pandemic created challenges for pool and spa retailers and created opportunities for many to think outside the box, developing new programs that generate fresh revenue streams. One idea has emerged for several retailers: providing professional, at-home, poolside water testing rather than having customers bring water samples into the retail store.
The best swimming pool service management software helps streamline operations so your business can run more efficiently. Centralizing information and automating certain tasks boosts productivity, freeing your employees to focus on customer relationships and increasing sales.
As pool and spa businesses pivot to maximize opportunities in today’s marketplace, having the right point-of-sale (POS) software can save retailers an enormous amount of time and money in day-to-day business operations.
Pool service professionals are busier than ever, keeping pools and hot tubs clean and in working order. To provide the best customer service, pool and spa service techs must be able to efficiently maintain their service contracts – even when resources are stretched thin.
As the intensity of the pool industry’s busy season passes, now is the time to ask yourself how well your business software supported your business. Suppose you think your company could have been more successful with a different business software solution.
With the slower winter season in full swing, now is the perfect time to consider ways to implement more efficient processes so employees can maximize their time and avoid getting swamped when the busy season arrives.
The past two summers have been extremely challenging and intense. From creating new business offerings like curbside service and home delivery to expanding online store options and redesigning retail stores, every pool and spa retailer has had to adjust.
Pro Pools has found using RB easy to navigate, promotes a good working relationship with our employees and customers, and communication between service technicians and ordering department. RB has reliable customer service that is appreciated by our staff when having technical issues and/or software questions.
According to IDC, a market research firm, organizations lose 20-30% of revenue every year from inefficient processes. After nearly 20 years of working hand-in-hand with pool and spa business owners, we know that manual processes and duplicate work slow you down.
During the winter holiday shopping season, pool and spa industry stores always find creative ways to promote their pool, spa, and outdoor living products as gifts for family and friends. From BBQs and hot tubs to fire pits and outdoor TVs, the pool and spa industry can boost revenue with marketing and sales promotions around Black Friday, Cyber Monday and beyond.