Thanks to the rising demand of consumers who invested in creating a backyard oasis ideal for staycations rather than traveling, pool and spa businesses have been making record sales during the busy season. Enterprising business owners have also uncovered innovative ways to keep the momentum going during the slower months. For example, they’ve implemented new revenue streams like mobile pool water testing to provide customers with the convenience of testing at home rather than traveling to the store.
Warranty Claims Tracking Is A Revenue Opportunity
Warranty claims tracking is a great way to generate more cash flow during the slow season. There is often a pile of warranty claims to process at the end of the summer, and each one represents an opportunity for revenue. Many savvy pool business owners have caught onto this already and use those claims to keep earnings flowing as orders begin to slow down.
However, many also use manual or semi-manual processes to track those claims. Keeping track of claims without a dedicated automated system often leaves money on the table.
Cover the Cost of Your Business Management Software with Automated Warranty Claims Tracking
The best way to ensure you’re capturing all the revenue possible from warranty claims tracking is to use an automated system that integrates with your overall business management software. Unfortunately, because manual tracking doesn’t guard against human error like a computerized system can, it often results in missed opportunities.
That’s why RB includes automated warranty claims tracking in our business management software. Our system can help you keep a flawless record free of errors, saving you and your staff time on manual or double data entry and ensuring you get the most from your warranty claims processing. The additional cash flow this generates usually covers the total cost of the business software and then some.
“We have also found a lot of additional cash from warranty claims with manufacturers, money I’m sure we missed in the past,” says Eric Cassidy from Valley Pool & Spa in Pittsburg, Pa. “All our warranty service work is now easily tracked within RB Pool & Spa software whereas before we used to manually keep a book for claims with manufacturers and I am sure we lost warranty revenue both on parts and labor,” explains Cassidy. “Now we easily track all claims to see what is open and hasn’t been paid. I run this report weekly, and it has helped us find thousands of dollars of profit every year.”
Take a look at what you can do with automated warranty claims tracking with RB:
- Tracking special orders and backorders
- Returned goods orders
- Warehouse transfers
- Warranty tracking
- Serial numbers
- Integration to pool industry vendors
- Easily search inventory by department, category, vendor, descriptions, or a combination of these
- Use RB Simple Search to search inventory by typing any portion of an item’s description
Track inventory cost discrepancies to manage inventory better
Are You Interested In Using Warranty Claims Tracking to Boost Your Cash Flow?
The right pool and spa business management software will improve efficiency in several ways, and warranty claims tracking is only one example. With error-free automated record-keeping, you can save time and make sure you don’t miss out on opportunities to bring more earnings into the business during those months when the phone doesn’t ring as often. Schedule a demo today to see how warranty claims tracking can be easier and more accurate, along with all other aspects of your business, with RB’s pool and spa business software.