Tips for Selecting the Right Chimney Service Business Software
One of the easiest and fastest ways to spur business growth and make daily work easier and more efficient is to use chimney service business software. There are much more effective options available than the free or generic software many businesses use — for example, RB software is customized for chimney and hearth businesses, so it’s packed with features designed for your unique needs.
Choosing the right chimney service business software can be confusing, so here are the top features and capabilities you should look for when making your selection.
Critical Chimney Service Business Software Features
Here are some of the most crucial features you should look for when choosing chimney service business software:
Point of Sale
Point of sale features make it easy to offer customers essential conveniences that they’ve come to expect. For example, with RB’s point of sale chimney service business software, you can streamline the checkout process at the counter, help employees effortlessly upsell related items, keep customers informed with general information and stay alert with auto-flagged messages.
Online Bill Pay
Online Bill Pay lets your customers pay invoices online from any device, which can improve your bottom line by encouraging on-time payments. You can also save time and money by emailing invoices, eliminating the need to stuff envelopes and mail statements.
Inventory
With RB’s chimney service business software, you can track all your inventory in warehouses, service vehicles, and your store. Keep track of backorders, warranty work, special orders, and return goods. Set reorder points, multiple levels and use serial number tracking.
CRM
A built-in CRM system enhances customer shopping experiences with loyalty rewards, gift cards, email marketing, referral tracking, and purchase history records. The system builds customer profiles automatically using transaction data, and you’ll never miss a lead with tracking and follow-ups.
Mobile Live Service
This feature allows you to connect service technicians in the field to vital job information using mobile devices. They can access custom checklists with the Work Performed feature, clock in and out from the job site, and take payments on-site.
Reporting
Using RB’s hundreds of reporting options, you can transform your data into insightful and actionable management information with minimal effort. In addition, you can export data to Excel for even more options.
Service and Scheduling
Service and Scheduling features allow access to the schedule from multiple locations with unlimited users. Route optimization transfers to the service schedule, as well as mobile devices in the field in real-time. Drag and drop jobs for easy scheduling, all while tracking the history of appointment changes.
Grow Your Business with RB’s Chimney Service Business Software
RB Retail & Service Solutions takes pride in creating point of sale and chimney service business software. Our software is easy to learn since it follows the workflow and procedures of your business, and our all-encompassing support means that you’ll be able to set up the software today and use it to grow your company to the next level. No matter the size of your company, RB Retail & Service Solutions is the right fit for you. Schedule a demo today to see how it works.
