Pro Pools has found using RB easy to navigate, promotes a good working relationship with our employees and customers, and communication between service technicians and ordering department. RB has reliable customer service that is appreciated by our staff when having technical issues and/or software questions.

What prompted you to invest in RB’s point of sale software? What were your goals in adopting this software?

The prior owner had invested in RB and after working with the system for 15 years, I knew we would continue using RB. My goal was to have better organization and navigation of the employees.

What was your initial experience like with RB when you first launched the software?

I actually started using RB pool service management software when I was employed with another company. However, I remember it being easy to understand and made my job easier knowing the day-to-day schedule.

How has using the RB software benefited your business (think: employees, customers, bottom line, etc)?

RB has saved my company time and money due to the efficiency of the route optimization feature.

What makes RB’s software unique?

I like that I can take reports that include part numbers, vendor, and pricing from a manufacturer and import into RB’s pool service management software.

What do your employees have to say about RB’s software?

For those of us that have the mobile app we like that we have access to everything. We also like the door hanger feature letting the customers know that we were there and what was accomplished.