Six Pool Service CRM Software Features to Help Retailers

Pool & Spa, Retail Services & Solutions2 Comments

The biggest difference between you and your competition is always going to be customer service. It’s what truly seals the deal and solidifies your client’s complete experience. You could have the best tools on the market, but customers may be negatively influenced by your product if they aren’t receiving proper care from your team – especially in this new digital age, as a result of the global pandemic.

water testing software

COVID Creativity: Mobile Pool and Spa Water Testing Software

Pool & Spa, Retail Services & SolutionsLeave a comment

While the pandemic has created challenges for pool and spa retailers, it has also created opportunities for “out of the box” thinking. Business owners have had to quickly develop new programs that create additional revenue streams. One idea that emerged for several retailers is using mobile water testing software to provide professional, at-home, poolside water testing. This way, customers don’t have to bring water samples into the retail store.