We needed a point of sale software (POS) that could manage both our service operations and our retail store operation, which we were newly opening. The system we had originally been using did not allow retail to integrate with service all on the same system, so we needed to make a change.
Many pool service businesses agree that the pandemic has forced them to rethink the layout and design of their stores. As a result, savvy merchandisers are taking the opportunity to renovate their retail stores and retool their business procedures in preparation for what appears will be another busy year.
With the evolution of technology has come a variety of pool and spa management software options to help you more efficiently operate your business. This has been transformative for our industry and we’re seeing more and more businesses adopting technology solutions and moving away from pen and paper.
As the lines of customers shrink and the phones are no longer ringing-off-the-hook, it’s time for pool service companies to regroup and make the most of the slower winter months. Now is the time for pool and spa professionals to take a closer look at what went “well” and what went “not so well” in the previous season.
