Given the impact of COVID-19 and social distancing, delivering an exceptional digital experience for customers (and employees!) has never been more critical. How can you achieve this? By adopting a mobile pool and spa software for your business.
With the unexpected boost in summer sales, savvy pool and spa professionals are developing strategies to sustain this rapid growth through the winter and into 2021. In this blog, we break down both of these approaches and how they will help you ensure maximum profits through the winter – as well as the cost of “doing nothing” and continuing to track inventory manually.
Strong customer service is the lifeblood of any successful business – especially during busy season, and especially during a pandemic that has had a significant impact on customer behaviors. COVID-19 has revealed just how important it is to have a systematic and streamlined system in place – such as a POS system software – to manage existing customers, new customers, and prospects.
Your staff likely feels overworked right now, given the unexpected business surge this year in the pool and spa industry. Knowing that this trend will continue through the 2021 season, it’s important to consider ways to combat employee burnout. The last thing pool and spa businesses need is to lose valuable, trained employees – especially those well-versed in your pool service software.