Improve Efficiency with Swimming Pool Service Management Software
The best swimming pool service management software helps streamline operations so your business can run more efficiently. Centralizing information and automating certain tasks boosts productivity, freeing your employees to focus on customer relationships and increasing sales.
8 Ways to Improve Efficiency with Swimming Pool Service Management Software
1. Manage Customers Easily
The best swimming pool service management software makes it easy to track customers’ needs by storing all information in one central place. Instant access to details about installation and service history lets you quickly respond to repair requests and alert customers to renew warranties or schedule routine maintenance. In addition, RB’s software allows you to check inventory, dispatch technicians, and bill for services.The drag-and-drop feature makes job scheduling easy.
2. Efficiently Manage Entire Jobs
RB’s built-in progress management system helps you manage any project from quote to completion. This swimming pool service management software can be used to track important information and permit numbers. It can also be customized to track all costs at each stage of the job. Even scheduling is streamlined since this feature works with the scheduler to make appointments.
3. Automate Revolving Service
Automation reduces paperwork and boosts productivity. RB’s swimming pool service management software helps you keep track of customer preferences, including frequency of appointments, time of day, day of the week, and even their favorite service tech. Simply create the week’s services and let the computer do the rest. The software automatically creates a schedule and all necessary forms, alerting you to any conflicts. In addition, the automated inventory control ensures you have items you need for recurring orders while reducing the likelihood of having excess inventory.
4. Track Employee Schedules
The best swimming pool service management software manages not only jobs but also employee schedules. RB’s software allows you to track employees’ requested and approved time off and makes it easy to group teams as needed for installation and service calls. RB’s software also helps you keep track of which service technicians work each job, making it easier to consistently send the same tech to a customer, resulting in stronger customer relationships.
5. Control Service Vehicle Inventory
RB’s Warehouse Transfer module allows staff to easily transfer and track inventory contained in service vehicles. With real-time access to inventory on demand, they’ll always know which vehicles need to be restocked before leaving for a job.
6. Streamline Service with Route Optimization
RB’s Route Optimization and Scheduling feature automatically schedules recurring services and helps track labor and parts for billing purposes. Route optimization provides service techs with the most efficient itineraries, saving your company both time and fuel. Recording labor and parts in your service order is easily done even without the mobile app using barcodes on the itineraries.
7. Add Value with Images
With the RB mobile app, sales reps can access images of completed work as examples, and installation staff can use before, during, and after pictures for better organization and optimization of jobs. Inventory images help ensure the correct part is selected.
8. Get Constant Access to Information with a Mobile App
With RB’s mobile app, your technicians have immediate access to customers’ service histories to more efficiently determine what service is needed. In addition, instant access to inventory (both on vehicles and in the warehouse) makes setting a timeline for future service easier and more accurate. RB’s mobile swimming pool service management software does all this while allowing techs to bill and collect payments in the field.
Find Out More About RB’s Swimming Pool Service Management Software
The right swimming pool service management software will improve efficiency. When everyone has access to customer records and inventory, employees can focus on customer satisfaction. Schedule a demo today to see how improved efficiency can help your pool service business.