Mobile App for Chimney And Hearth Software
With competition from online retailers, brick-and-mortar chimney and hearth stores must compete on service and the total shopping experience, which can be challenging.
Raise yourself above the competition with RB’s mobile app for chimney and hearth software. Provide better and faster service to customers with helpful features, or work the floor with inventory look-ups and instant access to customer history and profiles.
Mobile App for Chimney And Hearth Software
With competition from online retailers, brick-and-mortar chimney and hearth stores must compete on service and the total shopping experience, which can be challenging.
Raise yourself above the competition with RB’s mobile app for chimney and hearth software. Provide better and faster service to customers with helpful features, or work the floor with inventory look-ups and instant access to customer history and profiles.
Sales
- Use a tablet, integrated magnetic stripe reader, and pocket barcode scanner to complete sales transactions, process credit cards and email receipts.
- Implement mobile shopping and check out in your chimney and hearth store, in addition to your POS registers, for a shopping experience that flows seamlessly.
Management Reports
- View charts and figures of your booked and delivered sales, deposit totals, and employee work shifts company wide or per location.
- Choose to default your Mobile Live to the reports screen for instant access of the daily snapshot, and from there you can select any date range desired.
Service
- Mobile live ensures that your service technicians have what they need to operate more efficiently than ever.
- View all Scheduled Jobs, along with the Customer’s Information, including equipment profile, job notes, directions and pictures on record.
- Gain immediate access to all updates done at the office, and the office is instantly updated with your work.
- Eliminate service forms by using RB Mobile Live.
- Place orders for parts on the Wish List in RB Mobile Live from the job site, which will immediately be visible for the purchasing agent.
- Email customers a virtual door hanger to let them know the scheduled job was performed.
- Use the Inventory Look Up to check prices, quantities on hand in all warehouses, and reference all alternate part numbers. Do Physical Inventory in your truck by UPC code to always keep your inventory up to date.
- Use the Time Clock to keep track of their hours and communicate with teammates at the store and office via Inner-Office Messaging to stay current on price increases, customer calls, internal procedures, and when special order parts arrive.
Sales
- Use a tablet, integrated magnetic stripe reader, and pocket barcode scanner to complete sales transactions, process credit cards and email receipts.
- Implement mobile shopping and check out in your chimney and hearth store, in addition to your POS registers, for a shopping experience that flows seamlessly.
Management Reports
- View charts and figures of your booked and delivered sales, deposit totals, and employee work shifts company wide or per location.
- Choose to default your Mobile Live to the reports screen for instant access of the daily snapshot, and from there you can select any date range desired.
Service
- Mobile live ensures that your service technicians have what they need to operate more efficiently than ever.
- View all Scheduled Jobs, along with the Customer’s Information, including equipment profile, job notes, directions and pictures on record.
- Gain immediate access to all updates done at the office, and the office is instantly updated with your work.
- Eliminate service forms by using RB Mobile Live.
- Place orders for parts on the Wish List in RB Mobile Live from the job site, which will immediately be visible for the purchasing agent.
- Email customers a virtual door hanger to let them know the scheduled job was performed.
- Use the Inventory Look Up to check prices, quantities on hand in all warehouses, and reference all alternate part numbers. Do Physical Inventory in your truck by UPC code to always keep your inventory up to date.
- Use the Time Clock to keep track of their hours and communicate with teammates at the store and office via Inner-Office Messaging to stay current on price increases, customer calls, internal procedures, and when special order parts arrive.
Learn more about our POS software for your chimney & hearth business
Learn more about our POS software for your chimney & hearth business
22 things to know about our POS software
Get answers to the most commonly asked questions from new buyers. If you don’t see what you’re looking for, contact us!
22 things to know about our POS software
Get answers to the most commonly asked questions from new buyers. If you don’t see what you’re looking for, contact us!
