With the unexpected boost in summer sales, savvy pool and spa professionals are developing strategies to sustain this rapid growth through the winter and into 2021. In this blog, we break down both of these approaches and how they will help you ensure maximum profits through the winter – as well as the cost of “doing nothing” and continuing to track inventory manually.
Strong customer service is the lifeblood of any successful business – especially during busy season, and especially during a pandemic that has had a significant impact on customer behaviors. COVID-19 has revealed just how important it is to have a systematic and streamlined system in place – such as a POS system software – to manage existing customers, new customers, and prospects.
Streamline Your Service Routes with Swimming Pool Route SoftwareUsing the latest software technology will drive efficiency for both your team and your customers -by Rachael Pritz, RB Pool & Spa To make the most of your seasonal service business, you don’t want your staff stuck in traffic or to be on a call for which…
Get Pools Ready for Summer and Build Customer Loyalty, Despite COVID-19Pool service professionals are considered essential right now, as stagnant bodies of water can be disastrous. -by Rachael Pritz, RB Pool & Spa It has certainly been a difficult time for our community and the entire world right now, as we work to navigate the…
Warranty TrackingFinding additional profits at the end of the pool season. -by Rachael Pritz, RB Retail Service Solutions Once pools are closed at the end of the summer season, many pool and spa professionals are confronted with a pile of warranty claims to process. It’s important to remember that warranty processing and claims may be…
Build Customer Loyalty Winterizing PoolsService Professionals increase customer loyalty using Mobile Software Apps. With the winterizing of pools, service professionals have an opportunity to build customer loyalty that will reach into the following year. Pool pros know that closing a pool efficiently and ending the summer season on a high note generates goodwill with customers.…
Software That Will Pay for Itself! Here at RB Retail & Service Solutions, we realize that making the decision to purchase or change the software that manages the business, service, retail, or construction of any company is a big deal. We take this change in business operation very seriously and we are here to provide…
The World is Going Mobile! In case you haven’t noticed the world is going mobile. We use our phones and tablets to check email, stay connected on Facebook and follow celebrities on Twitter daily. Some of us use our devices to check bank accounts, make payments to online stores and even pay our bills online.…
Inventory Control Inventory control is a key component in running a lean and profitable business. This program will give you the skills needed to tighten logistics, manage cycle counts and gain a renewed sense of control over your inventory. Don’t fall victim to inaccuracies or be overrun with frustration when orders aren’t placed for needed…
Tools for Service ProvidersTake it to the field Service providers maximize time in the field with the drag & drop color coded scheduler. It is easy to schedule jobs and make modifications, and the scheduler automatically tracks date changes for all appointments. Customized in-field service call slips, delivery tickets, inspection forms, checklists, drawing forms with…