Are you using QuickBooks Point-Of-Sale for your pool and spa business? Intuit will discontinue the QuickBooks POS on October 3, 2023, and recommends that users “explore other point-of-sale solutions” for their business. If this is news to you, get all the important dates and learn how the discontinuation will impact your business here. Find tips for finding a new POS to serve your pool and spa business below!

5 Tips for Replacing QuickBooks POS

1. Choose a Specialty POS

There are many POS options and, especially if you’ve been using the same one for a while, knowing where to begin choosing a new system can be difficult. Luckily, pool and spa businesses can choose a point-of-sale system specifically designed for their industry. RB’s specialty POS system is customized to meet your unique needs, backed by two decades of experience in the pool and spa industry, and continuously improved based on user feedback. Choosing another generic system similar to QuickBooks POS won’t give you access to that level of user-focused design.

2. Choose Top-Notch Customer Service

We’ve spent the last 20 years partnering with pool and spa companies like yours to understand the nuances of your business, the challenges you encounter, and how we can help you overcome those challenges. That commitment to detail is built into every aspect of our point-of-sale system and reinforced by an excellent customer service team who make it easy to get the system up and running. As of October 3, you will no longer be able to get any tech support for QuickBooks POS, so choosing a system with tried-and-true customer support is essential. If you’re used to the self-service customer support typically offered by larger companies, you’ll be amazed by the attentive support offered by a niche market solution like RB’s.

3. Choose Time-Saving Features Customers Love

A POS system with features to help pool and spa companies save time and make customers happy can offer much more than a generic system similar to QuickBooks POS. RB’s software lets you pre-program features to help every sale yield the highest profit possible. For example, you can add reminders for your staff to upsell additional products or services the customer may need for their pool or spa.

Our Related Items feature automatically suggests additional items related to the customer’s cart, so instead of purchasing just a spa cover, they also go home with a vinyl cleaner. General Information Pop-Ups also alert your sales team to important information about the items the customer purchases and remind them of tasks the customer will need to complete. For example, when selling a bag of shock, staff will be alerted to remind the customer to pre-mix it with water before adding it in the evening, keep the solar cover off, and run the filter overnight.

4. Look for Essential Vendor Integrations

Using software designed to integrate your business systems with pool and spa industry vendors/partners is the key to efficiency. Look for software offering integrations with both suppliers and water testing to save you hours of work, protect against errors, and let you stay ahead of supply chain issues. Generic systems similar to QuickBooks POS don’t offer that level of efficiency.

Because RB’s pool industry software integrates with vendors and distributors with pre-programmed SKUs, pool and spa retailers will save time with automatic pricing and inventory imports/updates. In addition, service professionals can quickly check stock of products and parts with suppliers to set delivery expectations with clients while scheduling service work based on product availability.

5. Provide the Convenience Customers Expect

This is another indispensable feature in today’s competitive market. RB’s mobile live POS feature allows staff to use mobile tablets and smartphones to access all the information in your POS system from anywhere on the retail floor. The ability to help a customer with readily accessible information on a mobile screen improves customer satisfaction and builds an incredible amount of customer loyalty.

Mobile access in real-time also allows managers to access employee schedules and inventory information like quantity and location from anywhere, any time. Retailers can also provide better and faster service to customers with the Line Buster feature, which allows them to work the floor with inventory look-ups and instant access to customer history and profiles.

Choose a POS Solution Designed Just for You

RB’s pool and spa POS software was designed by experts with decades of experience in the industry. Over the years, we’ve worked closely with our customers to develop new features and ensure that our solution provides everything needed to run pool and spa businesses successfully from end to end.

We’re committed to providing our clients with software that doesn’t just meet their expectations but exceeds them — and our one-on-one customer service and tech support are unmatched. With the time and money saved using our bespoke pool and spa business software, you’re guaranteed to make your investment back. Learn how in our eBook, 4 Ways to Save Money and Boost Sales with RB Pool Business Software. If you’re ready to see the software in action, schedule a no-strings-attached demo with us today.