Intuit has officially announced the discontinuation of its QuickBooks Point-of-Sale (POS) product, scheduled for October 3, 2023. With 20 years of business under its belt, many pool and spa business owners will be affected by the discontinuation and should start looking for a replacement as soon as possible.

If you currently use QuickBooks POS, you’ll have to switch, but you may still be looking for a replacement. If you’re wondering what POS system might be right for you, look no further — we have a solution designed just for businesses like yours and offering unparalleled support.

QuickBooks POS Support Discontinuation Details

After October 3, QuickBooks POS support through phone, email, and live chat will completely discontinue. Here’s what this means for your business:

• You won’t be able to buy any more licenses.
• There will be no more software updates and enhancements, which means the software will become increasingly vulnerable to malicious attacks and errors.
• Payment processing with QuickBooks POS through Intuit Merchant Services will no longer function.
• Givex Gift Cards linked to QuickBooks POS Merchant Accounts must be replaced.
  Mobile Sync and GoPayment will no longer work, creating longer lines at checkout for customers.
• The Store Exchange feature that allows you to transfer data between locations will no longer function.
• You will lose e-commerce synchronization with inventory, sales, and customer data.
• The vendor lookup service will no longer function.
• You will lose full integration with Constant Contact and will only be able to export customer lists to Excel.

QuickBooks POS vs. RB Retail & Service Solutions

Reviewers on Capterra have rated RB’s POS higher in every category than the QuickBooks POS. Ease of Use, Customer Service, Features, and Value for Money are all higher, with 16% of reviewers more likely to recommend RB.

Because it’s more of a boutique company, RB is also better equipped to provide individualized one-on-one support and service to users. Plus, our decades of experience in the pool and spa industry have helped us tap into the expertise of business owners just like you. We’ve spent years listening and learning from our customers to improve our business software and ensure it offers all the features you need to make every aspect of running your business easier.

Our software empowers you to enhance your sales profitability through pre-programmed features. For instance, you can set up reminders for your staff to suggest additional products or services that would benefit customers with pool or spa needs.

Our Related Items feature intelligently recommends complementary items based on the contents of the customer’s cart. This means that alongside their spa cover, they might also consider taking home a vinyl cleaner. Furthermore, our General Information Pop-Ups keep your sales team informed about essential details related to the customer’s purchases and prompt them regarding necessary tasks. For instance, when selling a bag of shock, staff will receive an alert to remind the customer to pre-mix it with water before adding it in the evening, advising them to keep the solar cover off and run the filter overnight.

We also offer pool industry integrations with both suppliers and water testing to protect against errors, save you hours of work, and stay ahead of supply chain issues. Our software streamlines operations by seamlessly integrating with vendors and distributors, complete with pre-configured SKUs. This results in significant time savings through automatic pricing adjustments and the regular import and update of inventory data for pool and spa retailers. Moreover, service professionals can efficiently verify product and parts availability from suppliers, enabling them to provide clients with accurate delivery estimates while scheduling service work based on product availability.

Try a POS System Designed Just for You

Meticulously crafted by seasoned industry experts boasting decades of experience, our software is the result of close partnerships with our valued customers. Our unwavering commitment is to deliver software that not only meets but surpasses our clients’ expectations. By embracing our tailor-made pool and spa business software, you can expect to not only recoup your investment but also save valuable time and resources. Discover more in our eBook, “4 Ways to Save Money and Boost Sales with RB Pool Business Software.” Schedule a no-obligation demo with us today to see how it works!