With the unexpected boost in summer sales, savvy pool and spa professionals are developing strategies to sustain this rapid growth through the winter and into 2021. In this blog, we break down both of these approaches and how they will help you ensure maximum profits through the winter – as well as the cost of “doing nothing” and continuing to track inventory manually.
Strong customer service is the lifeblood of any successful business – especially during busy season, and especially during a pandemic that has had a significant impact on customer behaviors. COVID-19 has revealed just how important it is to have a systematic and streamlined system in place – such as a POS system software – to manage existing customers, new customers, and prospects.
Take the plunge! Get pool-industry-specific business software and be ready for next summer. This summer, probably more than just about any other summer, has been extremely challenging and intense. From creating new business offerings such as curbside service, and home delivery to expanding online store options and redesigning retail stores for social distancing—every pool and…
Improve Employee Communication and Productivity With The Best Pool and Spa Service Software Since summer is here and pool and spa stores are reopening, businesses are reporting a higher number of customers in their brick and mortar locations, as well as on their online store sites. Selling more during the busy summer season and increasing…
How to Seamlessly Sell During Busy Season, Despite COVID-19 -by Rachael Pritz, RB Pool & Spa Summer has finally arrived for most of the U.S. and Canada! Although Memorial Day weekend generally kicks off the summer season in the U.S., most of the industry reported the summer-selling-season arrived early, as quarantined consumers began preparing their…
How a Pool System Software Can Amplify Your Marketing & Help You Retain Customers During COVID-19Deliver the Right Messages to the Right Audience. -by Rachael Pritz, RB Pool & Spa As specialty retailers, you have a unique competitive advantage over big-box stores in that you sell and service products yourself and have personal relationships with…
Get Pools Ready for Summer and Build Customer Loyalty, Despite COVID-19Pool service professionals are considered essential right now, as stagnant bodies of water can be disastrous. -by Rachael Pritz, RB Pool & Spa It has certainly been a difficult time for our community and the entire world right now, as we work to navigate the…
Warranty TrackingFinding additional profits at the end of the pool season. -by Rachael Pritz, RB Retail Service Solutions Once pools are closed at the end of the summer season, many pool and spa professionals are confronted with a pile of warranty claims to process. It’s important to remember that warranty processing and claims may be…
Get Pool Industry Software. Generate More Revenue. This winter is the perfect time to join the many pool and spa businesses that are making the switch to pool industry software- designed specifically for our industry. Summer is over and the intensity of the pool industry’s busy season is done. Now is the time to ask:…
Build Customer Loyalty Winterizing PoolsService Professionals increase customer loyalty using Mobile Software Apps. With the winterizing of pools, service professionals have an opportunity to build customer loyalty that will reach into the following year. Pool pros know that closing a pool efficiently and ending the summer season on a high note generates goodwill with customers.…